Terms of Service
These Terms of Service ("Terms") govern your access to and use of:
- the Website — www.achieveng.com; and
- the App — Achieveng AI, our mobile and web application providing role-based AI assistants for onboarding, product knowledge, training, and HR guidance to employees of client organizations, including sign-in through Google or another third-party identity provider.
The Website and the App are referred to together as the "Services." By accessing or using either Service, you agree to be bound by these Terms. If you do not agree, do not use the Services. Sections are labeled Website, App, or Both to show which part of the Services they apply to.
1. About Achieveng Both
Achievement Engineering Corporation is a minority-owned small business engineering firm founded in 2010 in San Jose, California, providing laboratory material testing, special inspection and construction observation, geotechnical engineering, geological, and environmental consulting services. Achieveng AI is our companion application that gives employees of client organizations access to role-based AI assistants for onboarding support, product knowledge, training modules, and HR guidance.
2. Use of the Services Both
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable federal, state, local, or international law or regulation;
- Submit false, misleading, or fraudulent information through any form, request, or the App's AI assistants;
- Attempt to gain unauthorized access to any account, portion of the Services, or connected systems;
- Interfere with or disrupt the operation of the Services or any servers/networks connected to them;
- Use automated means (bots, scrapers, crawlers) to access the Services for unauthorized purposes;
- Use the App's AI assistants to generate or attempt to extract unlawful, harassing, discriminatory, or harmful content, or to input another person's confidential information without authorization;
- Transmit viruses, malware, or other harmful code;
- Reverse-engineer, decompile, or attempt to extract the underlying models, prompts, or source code of the App.
3. Accounts, Access & Sign-In App
The App is made available to you through your employer or another client organization. Your access is intended for your own individual, work-related use only. You are responsible for maintaining the confidentiality of your account credentials or authentication session and for all activity that occurs under your account. Access to the App may be granted, configured, or revoked at any time by your organization's administrator or by us, including upon the end of your employment or engagement with that organization.
4. Google / Third-Party Sign-In App
If you sign in to the App using Google or another third-party identity provider:
- You authorize us to receive the basic account information covered by the permissions you or your organization approve at sign-in (typically name, work email, and profile photo), used solely to create and authenticate your account, as described in our Privacy Policy;
- Your use of the identity provider's own sign-in service remains subject to that provider's terms of service, separate from these Terms;
- You may revoke Achieveng AI's access to your Google or provider account at any time through that provider's account settings; doing so may limit or end your ability to use the App until you sign in through another supported method.
5. AI Features and Content Disclaimer App
The App's AI assistants generate responses based on natural-language input and are intended to support onboarding, training, product knowledge, and general HR guidance. You acknowledge and agree that:
- AI-generated content may be incomplete, out of date, or occasionally inaccurate, and is provided for informational and training purposes only;
- AI-generated responses do not constitute legal, medical, financial, employment, or other professional advice, and are not a substitute for a formal decision, policy document, or determination from your organization's authorized personnel;
- You should independently verify important information with a qualified person at your organization before relying on it for any significant decision;
- We are not liable for actions taken or not taken in reliance on AI-generated output, except as required by applicable law or by a separate written agreement with your organization.
6. Organization / Employer Administration App
If your access to the App is provided through an employer or other organization, that organization's own agreements, workplace policies, and codes of conduct also apply to your use of the App, and may impose additional obligations or restrictions. In the event of a conflict between your organization's internal policies and these Terms as they relate to your use of the App, your organization's agreement with Achieveng will govern.
7. Quote Requests, Scheduling, and Bids Website
The Website allows prospective and existing clients to submit quote requests, scheduling requests for inspections, and bid inquiries. Submitting a form, email, or request through the Website does not create a binding contract for services. Any engagement for engineering, inspection, laboratory testing, geotechnical, or environmental consulting services will be governed by a separate written proposal, agreement, or contract, which will control over any conflicting terms herein. Public agency representatives with bid-related questions should contact info@achieveng.com. Existing clients should use our Scheduling Request Form, and our dispatch team will confirm details separately.
8. Feedback, Complaints & Careers Website
By submitting feedback or a complaint through the Website's forms, you grant us the right to use and act upon that input to improve our services, without any obligation to compensate you. These forms are not appropriate for emergency or time-sensitive safety matters; please contact the applicable office directly by phone for urgent issues. If you submit a job application, you represent that the information provided is accurate and complete; submission does not guarantee an interview, offer, or employment.
9. Intellectual Property Both
All content, features, and functionality of the Services — including text, graphics, logos, images, project photos, software, and the App's AI assistants and their outputs — are the property of Achievement Engineering Corp. or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content in the Services without our prior written consent, except as necessary for your own personal or internal business use as intended by the Services.
10. Third-Party Links and Services Both
The Services may link to, or integrate with, third-party websites, identity providers, or platforms (such as Google sign-in, your organization's SSO, Airtable, or Google Maps) that are not controlled by us. We are not responsible for the content, accuracy, availability, or privacy practices of any third-party sites or services.
11. Disclaimer of Warranties Both
The Services and their content, including AI-generated output, are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the Services will be uninterrupted, secure, or error-free. Information provided through the Website regarding engineering services is for general informational purposes only and does not constitute professional engineering advice or a substitute for a signed proposal, report, or agreement prepared for a specific project.
12. Limitation of Liability Both
To the fullest extent permitted by applicable law, Achievement Engineering Corp., its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, or data, arising out of or related to your use of, or inability to use, the Services (including reliance on AI-generated output), even if advised of the possibility of such damages. Nothing in these Terms limits liability arising from professional services performed under a separate written engineering services agreement, which is governed by the terms of that agreement.
13. Indemnification Both
You agree to indemnify, defend, and hold harmless Achievement Engineering Corp. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, or your violation of these Terms.
14. Suspension and Termination App
We or your organization's administrator may suspend or terminate your access to the App at any time, with or without notice, including for violation of these Terms, at the request of your organization, or upon the end of your employment or engagement with that organization. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification) will continue to apply.
15. Governing Law Both
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in California.
16. Changes to These Terms Both
We may revise these Terms from time to time. The updated version will be posted on this page and, for App users, may also be communicated through the App or your organization's administrator. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.
17. Severability Both
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Contact Us
For questions about these Terms, including App-specific questions:
Achieveng AI Support
Email: info@achieveng.com
For general inquiries, or to find the phone numbers and addresses of our Bay Area and Central Valley offices, please visit our Contact Us page.